Orders (books and merch) are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For print on demand items (including items directly printed and shipped from Amazon, shirts and mugs), please follow their shipping policy available on their websites.
Domestic Shipping Rates
We offer $5 and $7 flat rate shipping to US residents which is calculated at checkout based on the products in your cart.
We also offer select items with free shipping. These products include digital products and stickers.
We do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns and exchanges
Please make sure you read through all the product details before purchasing, as we stand behind our products and your satisfaction is of the utmost importance to us!
If you have changed your mind about your purchase, we understand this happens sometimes.
Unfortunately, returns are EXTREMELY costly for a small business such as ours. If you change your mind about an unused, excellent-condition physical product within 15 days, we are glad to offer full store credit for the purchase price of your returned item. Return shipping of the product will be at the consumers expense. If you prefer a refund, a 20% restocking fee will be deducted upon receipt of the product being shipped back to us.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
In any case, please contact us BEFORE you ship your purchase back to us so we can help with all the details. Thank you for your understanding.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.